Luggage arrived...

[dagibbs]

except for one wheel. I don't know where that wheel is, but it isn't attached to my luggage any more.

Comments

[ironphoenix]

I hope you can get reimbursed for a repair or a new suitcase!

[dagibbs]

$200 and a 25% discount for up to 4 people on my next booking. Seems pretty reasonable reimbursement.

[ironphoenix]

Sounds better than what someone with less frequent flyer cred would get!

[dagibbs]

Yeah, the report asked for my status (now Elite 75k) and that (as you say) just might have influenced how they treated my report.