And so on...

[dagibbs]

No call back from Enbridge, as of 11:20am. Called them again. Apparently they can't actually put me through to anyone useful? But it is now "escalated" to a supervisor to determine why I haven't been called, and to call me and make things happen. "Should" be same day -- but might be up to two business days.

Comments

[dagibbs.livejournal.com]

I was told, when I first called, that they are, in fact, supposed to leave it at least as good as it was in the first place. The gap seems to be between the theory and the practice.

[foms.livejournal.com]

Don't you have to get the service before you can assess how it meets a criterion?[g]

[dagibbs.livejournal.com]

Yeah.